Subject: RE: Late Shipping//Order ID: 6215669415
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>
Date: Sun, 13 Sep 2020 10:02:42 +0000

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Hi Team, kindly cancel this order if not shipped. We don't see any AWB/tracking ID details published in Hybris since August 13.

INC0851511

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, September 12, 2020 11:32 AM
To: Jessie Caparas <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>
Subject: Re: Late Shipping//Order ID: 6215669415

External email sender, please take precaution.
Hi Jessie ,

Please help in getting this order cancelled 6215669415 as the WH is not getting back to us.

Regards
Shakeeb

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 9, 2020 5:15:50 PM
Subject: Re: Late Shipping//Order ID: 6215669415

Hi Team,

With reference to the order number 6215669415, the order was placed on 13th Aug and since then the order is in progress. On the hybris under the consignment details there is no details mentioned.

We request you to check this case on priority and assist us with the case, the customer is chasing us for his order everyday.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 31, 2020 1:48:01 PM
Subject: Late Shipping//Order ID: 6215669415

Hi Team,

Problem Statement: Late Shipping
Order Date : Aug 13, 2020
Order ID: 6215669415
Tracking ID: NA

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Aug 13, 2020 and till now he has not received the order. As per the hybris the order has no consignment.
Customer is chasing us for his order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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