Subject: RE: Refund / Bank transfer 6467358149
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 13 Sep 2020 09:19:05 +0000

Noted.

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, September 13, 2020 12:07 PM
To: Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Refund / Bank transfer 6467358149

External email sender, please take precaution.
Hi Malik,

problem statement : bank transfer
Order : 6467358149
issue description: the customer has been notified that he got the refund 60.3 SAR  against the RMA 23398153.
and now he is claiming that he did not get the refund.
it seems that the customer provided incorrect IBAN last time

please follow the correct IBAN customer has provided : SA2880000379608010688797

Regards
Shakeeb

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