Subject: RE: Order Delay/Partial Order Delivered - 6480982102
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 13 Sep 2020 09:06:25 +0000

Hi Apoorv,

Please process manual refund for the case.

Why we are still chasing Aramex as case is of 21st April.

From: Apoorv Joshi <[email-masked]>
Sent: Friday, September 11, 2020 10:49 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order Delay/Partial Order Delivered - 6480982102

External email sender, please take precaution.
Hi Team,

AWB: 45767262785
Order Number: 6480982102

The following shipment in the above order is pending with Aramex since April 21, 2020. The items are still with them and everytime we ask them to arrange delivery with customer or return them to us, they tell us they will attempt delivery however, nothing has been done on this. Please find attached our recent interaction with Aramex and yet the remaining items in this order are still In transit and are not delivered.

Please look into this and assist in closing this. Thank you for your help!

Regards,
Apoorv
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