Subject: Re: A/c debited - No Order NO - Ticket ID 1463145
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, Harish thakor <[email-masked]>
Date: Sun, 13 Sep 2020 01:59:41 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, September 7, 2020 8:00:40 PM 
Subject: A/c debited - No transaction - Ticket ID 1463145 

Hi team, 

With reagrds to Ticket ID 1463145, the customer is complaining that his account has been debited but there is no transaction placed. Please find the attachment shared by the customer. 

Customer Email: [email-masked] 

Customer Mobile No: 96565536589 

Kindly assist. 

Regards, 

Nikhil.