Subject: Re: order is cancelled due to out of stock and refund has not been initiated (6221832977)
From: Shakeeb Arsalan <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 13 Sep 2020 01:27:21 -0700 (MST)

The cancellation took place before we capture the amount, ask the customer to check with his bank as the amount has been authorised only not captured 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, September 8, 2020 5:51:26 PM 
Subject: order is cancelled due to out of stock and refund has not been initiated (6221832977) 

Hi Team 

Problem Statement: order is cancelled due to out of stock and refund has not been initiated 

Order Date : ​Sep 6, 2020 
Order ID: ​6221832977 
Total Price: ​SAR128.00 
Identifier: APPLE_PAY 

Assistance Required: Need to refund 

Issue Description: The order is cancelled due to out of stock and refund has not been initiated yet so we request to initiate the refund on your priority basis. 

Regards 
Hafizullah