Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8373499080)
From: Shakeeb Arsalan <[email-masked]>
To: Hafizullah Lsm <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 13 Sep 2020 01:16:31 -0700 (MST)

Knet Ticket has been created on Hybris 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, September 8, 2020 5:35:19 PM 
Subject: ON_VALIDATION_CANCELLED Refund issue (8373499080) 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Mar 20, 2020 
Order ID: 8373499080 
Total Price: KWD8.00 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and the customer is complaining of deduction and demand of refund and he send us the Transection id with details 

Regards 
Hafizullah