Subject: Refund / Bank transfer 6467358149
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 13 Sep 2020 01:06:37 -0700 (MST)

Hi Malik, 

problem statement : bank transfer 
Order : 6467358149 
issue description: the customer has been notified that he got the refund 60.3 SAR against the RMA 23398153. 
and now he is claiming that he did not get the refund. 
it seems that the customer provided incorrect IBAN last time 

please follow the correct IBAN customer has provided : SA2880000379608010688797 

Regards 
Shakeeb