Subject: Knet Refund // On Validation Cancelled Order ID: 8201688779
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 12 Sep 2020 04:56:08 -0700 (MST)

Hi Team, 

Problem Statement : On Validation Cancelled 

Ticket id : 03570055 
Order Date : Sep 5, 2020 
Order ID: [ callto:8397816727 | 8201688779 ] 
Total Price : 34.20 

Issue Description : The Customer placed the order on Sep 5 , 2020 , and it is pending since then, The order was marked as on validation cancelled, However the amount has been captured and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb