Subject: Re: ON_VALIDATION_CANCELLED Refund issue (8391140428)
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 12 Sep 2020 04:52:48 -0700 (MST)

Hi team, 

Kindly assist regarding the following concern. 

The customer is chasing us since 6 July 2020 and now he is saying that he will complain 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, August 26, 2020 9:37:29 AM 
Subject: ON_VALIDATION_CANCELLED Refund issue (8391140428) 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Jul 5, 2020 
Order ID: 8391140428 
Order Status: ON_VALIDATION_CANCELLED 
Total Price: KWD27.70 
Transection id : 018733027980 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED and customer is complaining of deduction and demand of refund and he send us the Transection id with details 

Regards 
Hafizullah