Subject: RE: KNET Refund - 8377199731
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Malik Ismail <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Sat, 12 Sep 2020 09:00:48 +0000

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>

Please close below mention ticket on urgently, it’s pending from long times.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, September 12, 2020 12:36 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Malik Ismail <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>
Subject: Re: KNET Refund - 8377199731

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 7 September, 2020 16:36:54
Subject: KNET Refund - 8377199731

Hi Malik,

With reference to the order number: 8377199731

Please assist in initiating the refund for the KNET Ticket: 03575010

Thank you for your help!

Regards,
Apoorv
________________________________
From: "midhun madhu" <[email-masked]<mailto:[email-masked]>>
To: "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 31 August, 2020 12:20:40
Subject: RE: LATE SHIPPING(8377199731)

Dear Team,
This order was already cancelled from WMS, kindly initiate the refund.
ITEM_ID
Sum of INVOICE_QTY
Sum of CANCEL_QTY
162075354
1
1
162075397
1
1

Midhun R Madhu
[A picture containing clipart    Description automatically generated]+965 2228 9509 Ext : 2323
+965 97232105
[A picture containing clipart    Description automatically generated][email-masked]<mailto:[email-masked]>
[A picture containing clipart    Description automatically generated]www.centrepointstores.com<http://www.centrepointstores.com>

From: Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Sent: 29/Aug/2020 4:13 PM
To: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: LATE SHIPPING(8377199731)

Dear Midhun

Order is still in processing status can you check and confirm

If not processed let us refund the customer.

Regards

Reddy Prasad

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 29, 2020 4:01 PM
To: Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Cc: ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: LATE SHIPPING(8377199731)

External email sender, please take precaution.
Hi Reddy,

Any update regarding the issue ?
it's pending since long time.
We need urgent assistance.

Regards
Shakeeb

________________________________
From: "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 31, 2020 8:01:59 PM
Subject: RE: LATE SHIPPING(8377199731)

Dear Rajesh / Susanth

Order is still reflecting as processing can you please check the status and confirm.

Regards

Reddy Prasad

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, July 30, 2020 7:45 PM
To: ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: Re: LATE SHIPPING(8377199731)

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 25 July, 2020 18:24:58
Subject: Re: LATE SHIPPING(8377199731)

Problem Statement: Late Shipping
Order Date : Apr 11, 2020
Order ID: 8377199731
Tracking ID: No consignment
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Apr 11, 2020 and till now he has not received the order. As per the hybris the order is not shipped yet.

Regards,
Abhishek Borgaonkar
________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 1 June, 2020 13:44:46
Subject: LATE SHIPPING(8377199731)

Hi Team,

Problem Statement: Late Shipping
Order Date : Apr 11, 2020
Order ID: 8377199731
Tracking ID: No consignment
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Apr 11, 2020 and till now he has not received the order. As per the hybris the order is not shipped yet.

Regards,
Abhishek Borgaonkar

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Cf6c9771edb014e661a0108d856f6dde1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637354965593345212&sdata=bnd%2BCKF58Pgzpo%2Bltx7CtAKmjuSKDoxQVEu9fC0j8TU%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com