Subject: Re: The amount has been deducted without completing the order
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, Harish thakor <[email-masked]>
Date: Sat, 12 Sep 2020 01:38:48 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, September 12, 2020 10:54:10 AM 
Subject: The amount has been deducted without completing the order 

Hi Team 

Problem Statement: The amount has been deducted without completing the order 

Deduction Date: Sep 7, 2020 
Order ID: ​[email-masked] 
Total Price: KWD ​14.050 
Transaction ID: ​025150033279 
​ 
Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us transaction ID so we request that please do the needful 

Regards 
Hafizullah