Subject: Re: The amount has been deducted without completing the order
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, Harish thakor <[email-masked]>
Date: Sat, 12 Sep 2020 01:11:05 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, September 12, 2020 12:47:59 PM 
Subject: The amount has been deducted without completing the order 

Hi Team 

Problem Statement: The amount has been deducted without completing the order 

Deduction Date: Sep 7, 2020 
Order ID: [email-masked] 
Total Price: KWD 15.980 
Transaction ID: 025110028296 

Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us transaction ID so we request that please do the needful 

Regards 
Hafizullah