Subject: Re: CnC order still Ready to Shipped Ticket ID 1393602
From: Shakeeb Arsalan <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 12 Sep 2020 00:53:48 -0700 (MST)

disregard 
Escalated in another escalation 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, September 4, 2020 3:20:59 PM 
Subject: CnC order still Ready to Shipped Ticket ID 1393602 

Dear Team, 

With regards to Order ID 8396491780, the order has been placed on Aug 09 and the status of the order is still Ŕeady to Shipped. The customer came to us on Aug 16 with the concern, escalated twice to Wh but no response from their end. The customer has placed the order as a Guest. 

Problem Statement: Late Shipping 
Order Date : 09/08/2020 
Order ID: 8396491780 
Tracking ID: 839649178030999991 
Store ID: Splash21230 

Kindly assist. 

Regrads, 
Nikhil.