Subject: Re: Refund Not Processed////6210825941
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ali Atef <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 11 Sep 2020 23:56:56 -0700 (MST)

Hi Team, 

With reference to the order number 6210825941, the customer raised a return request for 1 item and the item has been delivered to our warehouse on 29 Aug 2020 02:00 PM under return tracking number 46072074263. However, the refund has not been processed yet. 

We request you to look into this case and assist us with the case, as the customer is chasing us for his refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 12 September, 2020 11:46:25 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 23/07/2020 
Order ID: 6210825941 
RMA : 24078345 

Assistance Required: Need refund for customer. 
Issue Description: The return collection for the below items have been done under tracking ID (46072074263, H16D868) and the customer did not get her refund yet kindly check if the items has been submitted to WH to initiate the refund. 

Regards, 
Atef