Subject: RE: Refund Issue #6472593794
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>
Date: Sat, 12 Sep 2020 06:10:05 +0000

Hi Fauzan,

PFB. Customer need to check with his bank.

RRN 011803120908

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, September 11, 2020 12:07 PM
To: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>
Subject: Re: Refund Issue #6472593794
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us to close below case as its pending since 5 months.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 September, 2020 20:20:03
Subject: Re: Refund Issue #6472593794

Hi Team,

Please assist us on below case to close it asap.

Thank you for your help.

Regards.
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 2 September, 2020 17:17:19
Subject: Re: Refund Issue #6472593794

Hi Malik,

Please assist us with refund status of order #6472593794. Customer is insisting us that he has not received the refund yet.
RMA: 23478062

Thank you for help.

Regards.
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 29 August, 2020 18:07:21
Subject: Re: Refund Issue #6472593794

Hi Malik,

With reference to order #6472593794

This order is not delivered and refund has been done on 4/26/20, but customer claiming that he has not received the refund we have asked him to share the bank statement but he denied to share.
Kindly check and update us the status of the refund.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 25 July, 2020 19:07:49
Subject: Re: Refund Issue #6472593794

Hi Malik,

Kindly assist us on below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 25 June, 2020 19:06:59
Subject: Refund Issue #6472593794

Hi Team,

With reference to order #6472593794

This order is not delivered and refund has been done on 4/26/20, but customer claiming that he has not received the refund we have asked him to share the bank statement but he denied to share.
Kindly check and update us the status of the refund.

Regards,
Fauzan

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