Subject: RE: Order not Placed [email-masked]
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 11 Sep 2020 16:02:59 +0000

Hi Fauzan,

Transaction failed, and no payment captured,  please inform the customer.

Mahmoud

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, September 11, 2020 5:54 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order not Placed [email-masked]
Importance: High

External email sender, please take precaution.
Hi Mahmoud,

With reference to customer email [email-masked]<mailto:[email-masked]> (Max Egypt)

Customer reporting that he was trying to place an order, but the amount has been deducted from his account and we can not see any order on hybris.

Amount: 324 EGP
Transaction ID: 182430
Date: 2020-09-11

Kindly check and assist us on the case.

Thank you for your help.

Regards,
Fauzan
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