Subject: Order not Placed [email-masked]
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 11 Sep 2020 06:53:34 -0700 (MST)

Hi Mahmoud, 

With reference to customer email # [email-masked] (Max Egypt) 

Customer reporting that he was trying to place an order, but the amount has been deducted from his account and we can not see any order on hybris. 

Amount: 324 EGP 
Transaction ID: 182430 
Date: 2020-09-11 

Kindly check and assist us on the case. 

Thank you for your help. 

Regards, 
Fauzan