Subject: Re: refund/ 6484665489
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Asjad Hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 11 Sep 2020 04:35:44 -0700 (MST)

Hi Team, 

Any update ? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Malik Ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, September 7, 2020 6:34:42 PM 
Subject: Re: refund/ 6484665489 

Hi Team, 

Need your advise here to close the case as it is pending since long time. 

Regards 
Shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 6 September, 2020 19:23:24 
Subject: refund/ 6484665489 

Hi team, 

with reference to order number: 6484665489 

The refund has been initiated manually by PayFort on 7/11/20 but the customer is complaining that he has not received the refund. 
kindly check the bank statement provided by the customer and advise. 

Refards, 
Asjad.