Subject: New Reply Received - Re: You haven't collected order number 9601106560
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Sep 2020 16:42:23 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Re: You haven't collected order number 9601106560  Ticket comment <div><div dir="auto">Dear Centrepoint</div></div>
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<div dir="auto">Thank you for your email, i am currently quarantine and couldn't come - can you cancel the order?</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 10 Sep 2020 at 8:01 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Waqas,<br><br>Thank you for reaching out to us.<br><br>We are really sorry to hear that you wanted to place a home delivery order but the order was made for store pickup. We would have loved to help you with this however we would like to inform you that once the order is placed, it is not possible for us to change any details. <br><br>We apologise for any inconvenience and would request you to please visit the store to collect the order. <br><br>Thank you for the understanding. Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1470690