Subject: Amount Deducted But no Order Placed
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 10 Sep 2020 04:17:02 -0700 (MST)

Hi Team 
Problem Statement : On Validation Cancelled 
Ticket id : 1465856 

Customer Email ID : [email-masked] 

Date: September 07 , 2020 

Total Price : KWD 50.560 
Issue Description : The payment has been done but no order has been placed and the amount has been deducted. 

The amount has not been refunded to the customer until now. 

This is an SMS that the customer received on the same day Monday 7-Sept 2020 

Sorry, your payment didn’t go through. Please try again at https://centrepoint.app.link/e/QOOhdFdzA9. Please contact your bank if any amount has been debited. 

PFA the attached screenshots shared by the customer. 

Assistance required : We request you to look into this and close the issue. 
Best Regards, 
Abhishek Sisodia