Subject: KNET ON_VALIDATION_CANCELLED // 1471106 // 8202315039
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb arsalan <[email-masked]>, fauzan musalman <[email-masked]>, Apoorv <[email-masked]>
Date: Thu, 10 Sep 2020 02:10:31 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date : Sep 9, 2020 
ticket id : 03575012 
Order ID:8202315039 
Total Price: KWD28 
Identifier: KNET 
Concept : center point 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is captured in Payment Transactions and the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin