Subject: Wrong WWD item delivered(9798705395)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 9 Sep 2020 23:50:36 -0700 (MST)

Hi Team, 

Problem Statement: Wrong Item Delivered (WWD) 
Order Date : 22-Aug-202 
Order ID: 9798705395 
Tracking ID: 00000100066302295 
Assistance Required: Wrong Item Received 

Issue Description: Customer emailed us informing that he received the item on 25/08/20 but the item which they recieved is Wrong, customer also provided us the picture of wrong item. The item is 154563093 - - Kit For Kids Ventiflow Spring Mattress. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Abhishek Bargaonkar