Subject: Re: Payment Issue "Debit Card"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 9 Sep 2020 06:20:22 -0700 (MST)

Hi Shakeeb, 

Any Update on this case. 

Best Regards, 
Abhishek Sisodia 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, September 2, 2020 12:54:04 PM 
Subject: Payment Issue "Debit Card" 

Hi Team 
Problem Statement : No transaction History. 
Ticket id : 1439479 

Customer Email ID : [email-masked] 

Total Price : SAR 176.00 
Issue Description : Please note that in this case customer has shared his bank statement in which there has been a payment done on August 27, 2020, for SAR 176.00. But as we have checked, there is no such order history on Hybris. 

PFA the attached bank statement shared by the customer. 

Assistance required : We request you to look into this and close the issue. 
Best Regards, 
Abhishek Sisodia