Subject: RE: LSM Ticket Back logs as of September 2
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Saurabh <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, deeksha <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Wed, 9 Sep 2020 12:34:42 +0000

Hi Team,

Still there are total 138 tickets in both groups for months of May, June and July.

Kindly get these closed on priority.

Attaching raw file as well.

LSM
LSM 2
Month
Count of Tickets
Month
Count of Tickets
May
15
May
22
Jun
20
Jun
37
Jul
25
Jul
19
Aug
503
Aug
319
Sep
2066
Sep
151
Grand Total
2629
Grand Total
548

Thanks & regards
Imran
From: Seeta Seeta <[email-masked]>
Sent: Sunday, September 6, 2020 2:08 PM
To: Saurabh <[email-masked]>
Cc: Mohd Imran <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; deeksha <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: LSM Ticket Back logs as of September 2

External email sender, please take precaution.
Hi Sir,

I will prepare the sheet and will share with you the sheet by Monday.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "Saurabh" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 September, 2020 14:16:36
Subject: Re: LSM Ticket Back logs as of September 2

Seeta

Pls give me detailed drill down for these backlogs

I need detailed report agent wise, problem wise, pending with, aging.

Please have it ready for me by Monday afternoon.

Regards,

Saurabh Dadu
LiveSalesman

On Sep 6, 2020, at 2:05 PM, Mohd Imran <[email-masked]<mailto:[email-masked]>> wrote:

Hi Team,

Quick update and reminder on backlogs for both groups.

Attaching the raw file as file.

There are total 167 tickets in both groups for months of May, June and July. Kindly get these closed on priority.

Ticket count LSM
Ticket count LSM 2
May
20
May
29
Jun
22
Jun
41
Jul
32
Jul
23
Aug
724
Aug
315
Sep
1250
Sep
80
Grand Total
2048
Grand Total
488

Regards
Imran
From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 2, 2020 2:40 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Mustehsan Siddiqui <[email-masked]<mailto:[email-masked]>>; Saurabh <[email-masked]<mailto:[email-masked]>>; deeksha <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Ticket Back logs as of September 2

External email sender, please take precaution.
Hi Jessie,

I have already started working on the backlog tickets and will finish all of them soon. Will share the sheet with you, where we need your teams assistance once we finish all backlogs.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>, "Saurabh" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 2, 2020 3:36:54 PM
Subject: LSM Ticket Back logs as of September 2

Hi Team,

Why do we still have back logs from May until July?

This is already 4 months’ worth of back log.

SHOPATHON is going to start next month and next is WWS on November.

Please clear these back logs tomorrow.

MONTH
TICKET COUNT (LIVESALESMAN Group)
May
25
Jun
30
Jul
32
Aug
1201
Sep
533
Grand Total
1821

MONTH
TICKET COUNT (LIVESALESMAN L2 GROUP)
May
40
Jun
58
Jul
36
Aug
372
Sep
5
Grand Total
511

@Mohd Imran<mailto:[email-masked]> kindly monitor the progress of these tickets from tomorrow.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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<LSM 2.xlsx>
<LSM.xlsx>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com