Subject: RE: Partial order shipped and we are unable to cancel the item (6219273467)
From: "Vijay mandal (TCS)" <[email-masked]>
To: Jessie Caparas <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, LMG OMS <[email-masked]>, Sankar T <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Hafizullah Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 9 Sep 2020 12:27:51 +0000

Hi Jessie,

All non-shipped items for the order 6219273467 is cancelled.

@Sankar T<mailto:[email-masked]> Request you to please cancel these items in Hybris too.

Thanks & regards,

Vijay Mandal
LMG-OMS Support Executive
+91 7003673057
[email-masked]

From: Jessie Caparas <[email-masked]>
Sent: Monday, September 7, 2020 6:18 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Hafizullah Lsm <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Partial order shipped and we are unable to cancel the item (6219273467)
Importance: High

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Please cancel the non-shipped items.

INC0846244

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 7, 2020 3:27 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Hafizullah Lsm <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Partial order shipped and we are unable to cancel the item (6219273467)
Importance: High

External email sender, please take precaution.
Hi Jessie,

Kindly assist us to cancel the not shipped item.

Thank you for your help.

Regards.
Fauzan

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 2 September, 2020 06:57:44
Subject: Partial order shipped and we are unable to cancel the item (6219273467)

Hi Team

Problem Statement: Partial order shipped and we are unable to cancel the item

Order Date : Aug 27, 2020
Order ID: 6219273467
Tracking ID: 46173814175

Assistance Required: Need to cancel and refund of the items

Issue Description: The order was shipped from our side on  29/08/2020 and delivered on 31/08/2020 but the following items :
161248713 - - Tape Detail Mid-Waist Chinos in Slim-Fit with Po
161526784 - - Striped Formal Trousers with Side Pockets
161565761 - - Printed Shirt with Long Sleeves and Concealed P
161735173 - - Plain Shirt with Spread Collar and Long Sleeves
did not ship and delivered, I have escalated to WH for shipment again of these items but still not shipped, and the customer wants to refund this item, so we request that you please do the needful .

Thanks & Regards
Hafizullah

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