Subject: Re: Late Shipping//Order ID: 6215669415
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Wed, 9 Sep 2020 04:45:50 -0700 (MST)

Hi Team, 

With reference to the order number 6215669415, the order was placed on 13th April and since then the order is in progress. On the hybris under the consignment details there is no details mentioned. 

We request you to check this case on priority and assist us with the case, the customer is chasing us for his order everyday. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, August 31, 2020 1:48:01 PM 
Subject: Late Shipping//Order ID: 6215669415 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Aug 13, 2020 
Order ID: 6215669415 
Tracking ID: NA 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Aug 13, 2020 and till now he has not received the order. As per the hybris the order has no consignment. 
Customer is chasing us for his order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb