Subject: NDR Status - 7675377908
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 9 Sep 2020 02:13:20 -0700 (MST)

Hi Team, 

With reference to the order number: 7675377908 
AWB: 45441127561 

Order placed on April 1, 2020 and is in shipped status since April 3, 2020. Customer has reported that the order was sent back to us under the above mentioned tracking number. As per the tracking it is showing invalid. 

If we have received the items or have the above order in warehouse please mark this order NDR and process the refund for the same. 

Please assist in closing this on priority. This is pending since 4+ months. 

Thank you for your help! 

Regards, 
Apoorv