Subject: RE: Missing itmes 9778429858
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Deepak Damodaran <[email-masked]>, Con Loc <[email-masked]>, Dipesh Regmi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hemyar Nasser <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 9 Sep 2020 07:22:35 +0000

Hi Shakeeb,

Did Aramex share a POD? If not we will get it approved for manual refund.

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, September 9, 2020 11:15 AM
To: Jessie Caparas <[email-masked]>
Cc: Deepak Damodaran <[email-masked]>; Con Loc <[email-masked]>; Dipesh Regmi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Hemyar Nasser <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Missing itmes 9778429858

External email sender, please take precaution.
Hi Jessie,

As per the customer he received one package, and only lifestyle products were there.

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "deepak damodaran" <[email-masked]<mailto:[email-masked]>>
Cc: "con loc" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 9 September, 2020 12:34:00
Subject: RE: Missing itmes  9778429858

Hi @Shakeeb Arsalan<mailto:[email-masked]>

How many packages did the customer received upon delivery?

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 7, 2020 5:22 PM
To: Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Cc: Con Loc <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Hemyar Nasser <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Missing itmes 9778429858

External email sender, please take precaution.
Any update

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "deepak damodaran" <[email-masked]<mailto:[email-masked]>>
Cc: "con loc" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 30 August, 2020 11:36:17
Subject: Re: Missing itmes  9778429858

Hi Deepak,

Order Created : Apr 17, 2020

________________________________
From: "deepak damodaran" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "con loc" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 29 August, 2020 21:12:38
Subject: RE: Missing itmes  9778429858

Hi Shakeeb,

Against this order we don’t have any records. Can you please provide us the order date.

Thanks & Regards,

Deepak d

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 29, 2020 6:19 PM
To: Con Loc <[email-masked]<mailto:[email-masked]>>; Dipesh Regmi <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Hemyar Nasser <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Missing itmes 9778429858

External email sender, please take precaution.
Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 28, 2020 7:19:13 PM
Subject: Re: Missing itmes

Dear Team,

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.

Order number:9778429858
AWB:45905507524
Items:
162148741 - - Juniors Woven Shorts with Button Closure
162148311 - - Eligo Solid Shorts with Pocket Detail
162148316 - - Eligo Solid Shorts with Pocket Detail
162100383 - - Disney Mickey Mouse Print T-shirt with Short Slee
    162351590 - - Juniors Solid Shorts with Pocket Detail and Belt
161209080 - - Nickelodeon Shorts with Drawstring
62311932 - - Juniors Printed Long Sleeves Shirt with Pocket
162199736 - - Iconic Solid Shorts with Cord Detail
162042442 - - Juniors Graphic Printed T-shirt and Pyjama Set
    162122675 - - Juniors Printed T-shirt and Pyjama Set

161992765 - - Printed Sleep Dress with Extended Sleeves and
161965092 - - Printed Maxi Sleep Dress with V-neck and Flared Sleeves
​
Best Regards,
Hemyar
________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 19 July, 2020 18:36:13
Subject: Missing itmes

Dear team

in hypris the order has been delivered but the customer said he received only items from lifestyle only other items did not received from other concept , please do the needful.

Order Number:9778429858
Order Created:Apr 17, 2020
Tracking no: 45905507524

best regards

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com