Subject: On Validation Cancelled Pending "8201996220"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 9 Sep 2020 00:17:17 -0700 (MST)

Hi Team 
Problem Statement : On Validation Cancelled Pending 
Ticket id : 1465921 

Customer Email ID : [email-masked] 

Order ID: [ callto:8395033202 | 8201996220 ] 
Order Date: Sep 7 , 2020 
Order Status: ON_VALIDATION_CANCELLED 
Display Order Status : Pending 

Total Price : KWD 3.96 & KWD 2.50 
Issue Description : The payment has been done but the order was stuck on validation. There is no amount captured with us. there has been 2 deduction, one for KWD 3.96 and one for KWD 2.50. But it seems no payment has been successful. 

Bank Statement Link: [ https://fbots-attachment-messages.s3.amazonaws.com/cdcd337929ee25d8357c36adf8237220ecb7f988/791df5f629c0844038094d68ae5f15ce7262071d/ae021927631fe656615fb08888882093cc803a91/1aa10525066c183b1d1cc2293e4d91b2eb1f10e5/c5e207b053a06483f867cecd17b4d3a0747b2388 | https://fbots-attachment-messages.s3.amazonaws.com/cdcd337929ee25d8357c36adf8237220ecb7f988/791df5f629c0844038094d68ae5f15ce7262071d/ae021927631fe656615fb08888882093cc803a91/1aa10525066c183b1d1cc2293e4d91b2eb1f10e5/c5e207b053a06483f867cecd17b4d3a0747b2388 ] 

PFA the bank statement shared by the customer. 

Assistance required : We request you to look into this and close the issue. 
Best Regards, 
Abhishek Sisodia