Subject: Re: LATE shipping C&C 6466299869
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: manager azharmall <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Qazi Mohammed <[email-masked]>, Anwar Abdullah <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Jed Conlocops2 <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, sree adhikessavan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shadab Ahamad <[email-masked]>, M Ataullah <
Date: Tue, 8 Sep 2020 23:39:52 -0700 (MST)

Hi Team, 

Please assist in closing the below case. This order is partially picked up from store and the other half is still ready to ship since Feb. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "manager azharmall" <[email-masked]>, "Qazi Mohammed" <[email-masked]>, "Anwar Abdullah" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shadab Ahamad" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 5 June, 2020 20:18:13 
Subject: Re: LATE shipping C&C 6466299869 

Hi Team, 

Kindly assist in locating the following order 6466299869 as it is pending since 19th of Feb. 
Please do the needful in order to have the customer refunded. 

regards 
Shakeeb 

From: "Shadab Ahamad" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 27 May, 2020 20:08:48 
Subject: LATE SHIPPING C&C 

Hi Team, 

Problem Statement: Late Shipping C&C 
Order Date :Feb 19, 2020 
Order ID: 6466299869 
Tracking ID1: 646629986922999991 
Tracking ID2: 646629986923999991 
Assistance Required: Need Urgent pickup from store 

Issue Description: Customer placed order on Feb 19, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped 
Customer is chasing us for her order so we request you to expedite the delivery date asap. 

Regards, 
Shadab