Subject: RE: Missing item // 6478882261 // 1445425
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Date: Tue, 8 Sep 2020 12:32:43 +0000

Seeta,

Do we need to refund this?

Please go ahead.

Customer is sending a follow up email.

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, September 1, 2020 5:31 PM
To: ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Missing item // 6478882261 // 1445425

External email sender, please take precaution.
Hi Team,

With reference to the order number 6478882261, the order was placed on 7th April and he placed the order for 6 items. However, as per the consignment we have only delivered 5 items and the customer is contacting us for his remaining item.

The missing item is 162076090 - - Spider-Man Print Short Sleeves T-shirt and Pyjama Set SAR 65, We request you to check and let us know the status.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 1, 2020 6:45:12 PM
Subject: Missing item // 6478882261 // 1445425

Hi Team,

With reference to order number: 6478882261, customer placed order for six items, however delivered only 5.

The item: Spider-Man Print Raglan Sleeves T-shirt and Pyjama Set, for SAR 65 is missing.

Kindly look into this issue and refund the customer.

thanks,
Nitesh

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com