Subject: RE: Partial order shipped and we are unable to cancel the item
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Hafizullah Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 8 Sep 2020 09:51:13 +0000

Hi Fauzan,

It was available when partial cancel was clicked.

It is currently in progress.

If cancellation fails, let me know.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, September 7, 2020 6:37 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Hafizullah Lsm <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Partial order shipped and we are unable to cancel the item
Importance: High

External email sender, please take precaution.
Hi Jessie,

With reference to order #6217988142
Order Date: Aug 22, 2020

One item has not shipped kindly help us to cancel it to refund for customer. (162508369 - - Printed Round Neck T-shirt and Pyjama Set)

Regards,
Fauzan

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 30 August, 2020 10:47:44
Subject: Partial order shipped and we are unable to cancel the item

Hi Team

Problem Statement: Partial order shipped and we are unable to cancel the item

Order Date : Aug 22, 2020
Order ID: 6217988142
Tracking ID: 46172834676

Assistance Required: Need to cancel and refund of the item

Issue Description: The order was shipped from our side on 24/08/2020 and delivered on 27/08/2020 but the following item :
​162508369 - - Printed Round Neck T-shirt and Pyjama Set
did not ship and delivered, and the customer wants to refund this item, so we request that you please do the needful.

Thanks & Regards
Hafizullah

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