Subject: RE: Partial order shipped and we are unable to cancel the item (6219256888)
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Hafizullah Lsm <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 8 Sep 2020 09:49:36 +0000

Hi Fauzan,

Item cancelled.

It is available in the partial cancel option.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, September 7, 2020 6:36 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Hafizullah Lsm <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Partial order shipped and we are unable to cancel the item (6219256888)
Importance: High

External email sender, please take precaution.
Hi Jessie,

With reference to order #162187221
Order Date: Aug 27, 2020

One item has not shipped kindly help us to cancel it to refund for customer. (162187221 - - Textured Crossbody Bag with Chain Detail )

Regards,
Fauzan

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 31 August, 2020 15:01:37
Subject: Partial order shipped and we are unable to cancel the item (6219256888)

Hi Team

Problem Statement:  Partial order shipped and we are unable to cancel the item

Order Date: Aug 27, 2020
Order ID: 6219256888
Tracking ID: FC08290001089

Assistance Required: Need to cancel and refund of the item

Issue Description: The order was shipped from our side on 29/08/2020 and delivered on 30/08/2020 but the following item :
162187221 - - Textured Crossbody Bag with Chain Detail
did not ship and delivered, and the customer wants to refund this item, so we request that you please do the needful.

Thanks & Regards
Hafizullah

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