Subject: Re: late shipment case ID ; 1389095
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: midhun madhu <[email-masked]>, ecom cpkuwait <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 7 Sep 2020 08:04:50 -0700 (MST)

Hi Team, 

Any update on below case. 

Regards, 
Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "ecom cpkuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 30 August, 2020 12:25:25 
Subject: Re: late shipment case ID ; 1389095 

Hi Team, 

With reference to order number 8395952876, the order is marked on 6th Aug and till now it's not delivered to the customer. The customer is constanlty chasing us for his order so we request you to look into this concern and expedite the delivery timeframe. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 30 August, 2020 11:20:18 
Subject: late shipment case ID ; 1389095 

Problem Statement: late shipment 
Order Date : Aug 6, 2020 
Order ID: 8395952876 
Tracking ID: 839595287630999991 
Assistance Required: Need urgent shipment. 

Issue Description: the customer has placed his order on Aug 6, 2020 with the order id 8395952876, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order. 
please do needful. 

Best regards 
Ammar asif