Subject: Late Shipping (9794237562)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Mon, 7 Sep 2020 07:49:08 -0700 (MST)

Hi Team, 

With reference to the order number: 9794237562 
Store Code: Splash 21004 

Order placed on Jul 26, 2020 and the status is still showing Ready to ship. Kindly confirm if this order is available for pickup at store. 

Please look into this and assist. Thank you for your help! 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 7 September, 2020 12:05:37 
Subject: Late Shipping (9794237562) 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Jul 26, 2020 
Order ID: 9794237562 
Tracking ID: 979423756299990001 
Store Code: Splash 21004 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jul 31, 2020 and till now he has not received the order. As per the hybris the order is ready to be shipped. 

Regards, 
Abhishek Borgaonkar