Subject: RE: Manual Refund Request #8398111967
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, lessin kumar <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Anju John <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Harish Thakor <[email-masked]>
Date: Mon, 7 Sep 2020 12:22:10 +0000

Hi,

We have done the refund today

Original Transaction ID202023122088513
IP Address168.187.147.210Batch ID
Transaction Date/TimeMon Sep 07 15:21:41 AST 2020Post Date0907
Transaction ID202025140650950Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******3610Card ExpirationJan , 2023
Transaction Amount4.900Currency Code414
Merchant Track ID159774411400062671Result CodeCAPTURED
Host Response00Authorization Code905069
AVS ResponseCVD2 Validation Repsonse
Reference ID025197000879STAN ID229309
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, September 06, 2020 8:58 PM
To: lessin kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Anju John <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Harish Thakor <[email-masked]>
Subject: Re: Manual Refund Request #8398111967
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly update us on below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "lessin kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "anju john" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 31 August, 2020 16:10:26
Subject: Re: Manual Refund Request #8398111967

Hi Team,

Any update on below case. Please help us to close the case asap

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "lessin kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "anju john" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "harish thakor" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 29 August, 2020 14:15:11
Subject: Re: Manual Refund Request #8398111967

Hi Team,

Any update on below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "lessin kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "anju john" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "\"â¬9harish thakor\"" <"â¬9harish.thakor"@landmarkgroup.com>
Sent: Thursday, 27 August, 2020 20:14:50
Subject: Manual Refund Request #8398111967

Hi Team,

​With reference to order #8398111967

The order was placed on Aug 18, 2020. but two items got cancelled and refunded to customer My Credit. As per customer want the refund on his bank account. We have removed My Credit balance (KWD4.9) from customer account. and updated the bank details of customer. Se we request you you to transfer the amount to customer account manually.

Account holder's name: MA ALELIE BALANCHE BUNGAG
The bank's name: National Bank of Kuwait
Branch name: Salwa Branch
Account number: 2015233908
IBAN: KW56NBOK0000000000002015233908
Account type: Current

Thank you for your help.

Regards,
Fauzan

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