Subject: RE: KNET Refund - 8393661566
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: lessin kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Mon, 7 Sep 2020 11:44:35 +0000

Hi,

We have done the refund today

Original Transaction ID202020475704957
IP Address168.187.147.210Batch ID
Transaction Date/TimeMon Sep 07 14:43:59 AST 2020Post Date0907
Transaction ID202025160480147Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******6855Card ExpirationMay , 2022
Transaction Amount12.000Currency Code414
Merchant Track ID159544855500096972Result CodeCAPTURED
Host Response00Authorization Code782533
AVS ResponseCVD2 Validation Repsonse
Reference ID025197000774STAN ID724091
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5

Regards,

Rashid Kaskar,
F&A,
Landmark Group,
Kuwait
(O)  : +965 22909909 Ext 1407

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, September 05, 2020 7:02 PM
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: lessin kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: KNET Refund - 8393661566
Importance: High

External email sender, please take precaution.
Hi Team,

Please assist us to close below case asap.

Regards,
Fauzan

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "lessin kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 August, 2020 18:21:48
Subject: KNET Refund - 8393661566

Hi Team,

Kindly assist in processing refund for the order ID: 8393661566 to KNET. Refund amount: KWD 12. Vouchers that were issued to the customer for NDR and partial cancellation both have been deactivated by the technical team.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 20 August, 2020 15:19:16
Subject: KNET Refund - 8393661566

Hi Malik,

Kindly assist with the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 20, 2020 2:46:23 PM
Subject: RV's deactivated - Refund need to be reprocessed to K-Net account - Ticket ID 1377779

Dear Team,

With regards to Order ID 8393661566, we have got the RV deactivated under REL 109966. Kindly get the refund processed to K-Net account.

Regards,
Nikhil.

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