Subject: Re: Return confirmation// 8374453256
From: Shakeeb Arsalan <[email-masked]>
To: Reddy Prasad <[email-masked]>, Jessie Caparas <[email-masked]>, ecom cskuwait <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Ecom cpkuwait <[email-masked]>, midhun madhu <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 7 Sep 2020 02:52:31 -0700 (MST)

Hi Team, 

Please assist in closing the case as the issue has been pending since long time. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Reddy Prasad" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Ecom cpkuwait" <[email-masked]>, "midhun madhu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 2 September, 2020 18:06:32 
Subject: Re: Return confirmation// 8374453256 

Hi Reddy, 

Please update us on the issue. 
The case has been pending since long time. 

Regards 
Shakeeb 

From: "Reddy Prasad" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Ecom cpkuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 19 August, 2020 20:13:18 
Subject: RE: Return confirmation// 8374453256 

Dear Abhishek 

Please check for open RMA and do the receiving to issue refund to customer. 

Regards 

Reddy Prasad 

From: Jessie Caparas <[email-masked]> 
Sent: Wednesday, August 19, 2020 11:24 AM 
To: Fauzan Ahmad . Musalman <[email-masked]>; ecom cskuwait <[email-masked]>; ecom cpkuwait <[email-masked]>; Midhun Madhu <[email-masked]>; Reddy Prasad <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Return confirmation// 8374453256 

[ mailto:[email-masked] | @Midhun Madhu ] [ mailto:[email-masked] | 
@Reddy Prasad ] 

Please help 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, August 18, 2020 5:54 PM 
To: ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; ecom cpkuwait < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Return confirmation// 8374453256 
Importance: High 

External email sender, please take precaution. 

Hi Team. 

Any update on below case. Please help us to close the case asap as it is pending since long time. 

Thank you for your help 

Regards, 

Fauzan 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ecom cpkuwait" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 16 August, 2020 21:45:29 
Subject: Re: Return confirmation// 8374453256 

Hi Team 

Kindly assist regarding the following concern. 

Regards 

Shakeeb 

From: "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, August 16, 2020 10:20:04 AM 
Subject: Return confirmation// 8374453256 

​Hi Team, 

Problem Statement: Refund confirmation 

Order Date : Mar 27, 2020 

Order ID: 8374453256 

Return Tracking ID: KWI2020/25380 

Assistance Required: To confirm the item rerceived 

Issue Description: Customer raised a return request for the damaged item and as per customer she/he handed over the item to the courier team. 

but according to the hybris the refund has not been processed yet, So we request you to check under RMA 42951207 and confirm us if you have received the item please process the refund asap. 

Regards, 

Algaily 

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