Subject: Re: Partial order shipped and we are unable to cancel the item (6208514235)
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 6 Sep 2020 23:28:40 -0700 (MST)

Hi Team, 

Please assist with the below case. 

Thank you for your help! 

Thanks & Regards, 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, September 1, 2020 5:45:19 PM 
Subject: Partial order shipped and we are unable to cancel the item (6208514235) 

Hi Team 

Problem Statement: Partial order shipped and we are unable to cancel the item 

Order Date : Jul 14, 2020 
Order ID: 6208514235 
Tracking ID: 46066351376 

Assistance Required: Need to cancel and refund of the item 

Issue Description: The order was shipped from our side on 15/07/2020 and delivered on 16/07/2020 but the following item : 
162351266 - - IKSU Ultra Matte Lipstick 
did not ship and delivered, and the customer wants to refund this item, so we request that you please do the needful. 

Thanks & Regards 
Hafizulla