Subject: Re: Refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 6 Sep 2020 21:42:19 -0700 (MST)

Hi team, 

Kindly assist regarding the following concern. 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, September 1, 2020 10:08:03 AM 
Subject: Refund issue 

Hi Team 

Problem Statement: Refund issue 

Order Date: Jul 4, 2020 
Order ID: 6205748786 
Tracking ID: 46064068046 
Order Status: NOT_DELIVERED 

Assistance Required: Need Urgent check and refund 

Issue Description: The shipment is NDR and refund has been initiated successfully on 4 August 2020 but the customer is complaining that he did not receive the amount and he continues demanding refund and he sent for us Bank statement so we request to check this order. 

Regards 
Hafizullah