Subject: Important🚩 RRN is now in the PayFort Reporting
From: PAYFORT <[email-masked]>
To: <[email-masked]>
Date: Sun, 6 Sep 2020 13:32:30 +0000
List-Id: 84cd4070b4ccf67d1cd3b04afmc list <84cd4070b4ccf67d1cd3b04af.469704.list-id.mcsv.net>

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Hello, good afternoon,

We hope this email finds you well. We have some exciting news for you!

Reconciliation Reference Number - RRN is an important parameter for reconciliation process, its a unique value generated by acquiring banks to settle the processed amount, as well as it serves as a refund proof for your customers.

Now you can find RRN in the Transactions and Financial reports of PayFort directly, without dependency on the PayFort Support team

Please follow below steps to find the RRN for your transaction
1. Login to your FORT Production account
2. Navigate to Transaction report. Search for a specific transaction using FORT ID or Merchant reference.
3. Open additional details of the needed transaction, by clicking on the FORT ID. Amongst the details, scroll down and find Reconciliation Reference (RRN) number in the bottom.
4. Please note that Refund RRN is different from the Purchase RRN, so please ensure checking Refund operation separately if you are looking for Refund Proof specifically.
5. If you are looking for a transaction processed before September 2020, kindly use Financial report instead of Transactions report.
6. RRN will be available in the exported version of the report as well (both financial and transactions reports).

We hope you will find this information useful.

If you need any further clarifications please contact us on [email-masked]

Best Regards,
PAYFORT

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