Subject: Re: LSM Ticket Back logs as of September 2
From: Seeta Seeta <[email-masked]>
To: Saurabh <[email-masked]>
Cc: Mohd Imran <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, deeksha <[email-masked]>, jessie caparas <[email-masked]>
Date: Sun, 6 Sep 2020 03:08:15 -0700 (MST)

Hi Sir, 

I will prepare the sheet and will share with you the sheet by Monday. 

Thanks & Regards, 
Seeta Kunwar 

From: "Saurabh" <[email-masked]> 
To: "Mohd Imran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "deeksha" <[email-masked]>, "jessie caparas" <[email-masked]> 
Sent: Sunday, 6 September, 2020 14:16:36 
Subject: Re: LSM Ticket Back logs as of September 2 

Seeta 

Pls give me detailed drill down for these backlogs 

I need detailed report agent wise, problem wise, pending with, aging. 

Please have it ready for me by Monday afternoon. 

Regards, 

Saurabh Dadu 
LiveSalesman 

On Sep 6, 2020, at 2:05 PM, Mohd Imran <[email-masked]> wrote: 

BQ_BEGIN

Hi Team, 

Quick update and reminder on backlogs for both groups. 

Attaching the raw file as file. 

There are total 167 tickets in both groups for months of May, June and July. Kindly get these closed on priority. 

	

Ticket count LSM 		

Ticket count LSM 2 

May 	

20 		

May 	

29 

Jun 	

22 		

Jun 	

41 

Jul 	

32 		

Jul 	

23 

Aug 	

724 		

Aug 	

315 

Sep 	

1250 		

Sep 	

80 

Grand Total 	

2048 		

Grand Total 	

488 

Regards 

Imran 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, September 2, 2020 2:40 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; Mustehsan Siddiqui <[email-masked]>; Saurabh <[email-masked]>; deeksha <[email-masked]> 
Subject: Re: LSM Ticket Back logs as of September 2 

External email sender, please take precaution. 

Hi Jessie, 

I have already started working on the backlog tickets and will finish all of them soon. Will share the sheet with you, where we need your teams assistance once we finish all backlogs. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mustehsan Siddiqui" < [ mailto:[email-masked] | [email-masked] ] >, "Saurabh" < [ mailto:[email-masked] | [email-masked] ] >, "deeksha" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, September 2, 2020 3:36:54 PM 
Subject: LSM Ticket Back logs as of September 2 

Hi Team, 

Why do we still have back logs from May until July? 

This is already 4 months’ worth of back log. 

SHOPATHON is going to start next month and next is WWS on November. 

Please clear these back logs tomorrow . 

	

MONTH 	

TICKET COUNT (LIVESALESMAN Group) 

May 	

25 

Jun 	

30 

Jul 	

32 

Aug 	

1201 

Sep 	

533 

Grand Total 	

1821 

	

MONTH 	

TICKET COUNT (LIVESALESMAN L2 GROUP) 

May 	

40 

Jun 	

58 

Jul 	

36 

Aug 	

372 

Sep 	

5 

Grand Total 	

511 

[ mailto:[email-masked] | @Mohd Imran ] kindly monitor the progress of these tickets from tomorrow. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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<LSM 2.xlsx> 
<LSM.xlsx> 

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