Subject: RE: Refund Issue #9777584582
From: Hiren Sadhwani <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Sun, 6 Sep 2020 08:21:49 +0000

Hi Fauzan,

This is a ATM deposit of AED 850. There will be no reference as Landmark Group. Please ask the customer to share his/her bank statement if he/she claims there has been no deposit of this amount.

Thanks & Regards,

Hiren Sadhwani
Sr. Finance Executive
Web Team | Landmark Group
w: webteam.com
t: +97145172118

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, September 5, 2020 3:01 PM
To: Malik Ismail <[email-masked]>; Hiren Sadhwani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: Refund Issue #9777584582
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #9777584582
Hybris refund ticket: 03402486

As per hybris the refund has done from our end on 12 Aug, 2020. but customer is claiming that he has not received the refund. Customer has check with his bank but he saying that there in no refund from LandMark.
Please assist us and update us with the refund status.

Thank you for your help.

Regards,
Fauzan
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