Subject: RE: Amount Deduction - 1430441
From: Hiren Sadhwani <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nitesh Singh <[email-masked]>
Date: Sun, 6 Sep 2020 08:16:16 +0000

Hi Apoorv,

Please reach out to the tech team for such issues.

Thanks & Regards,

Hiren Sadhwani
Sr. Finance Executive
Web Team | Landmark Group
w: webteam.com
t: +97145172118

From: Apoorv Joshi <[email-masked]>
Sent: Friday, September 4, 2020 11:16 AM
To: Hiren Sadhwani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Nitesh Singh <[email-masked]>
Subject: Amount Deduction - 1430441

External email sender, please take precaution.
Hi Hiren,

Kindly assist with the below case and check if the amount has been received at our end. Please find attached for the transaction ID. If so, please initiate a refund for the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 1 September, 2020 11:12:52
Subject: Amount Deduction // [email-masked]<mailto:[email-masked]> // 1430441

Hi Team,

With reference to email address: [email-masked]<mailto:[email-masked]>, customer said that he tried placing an order on 27 Augusty, amount was deducted however the order was not placed.

Customer shared a receipt with transaction ID as attached.

Kindly look into this and do the needful.

Thanks,
Nitesh

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