Subject: RE: Refund issue #6484511632
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 5 Sep 2020 16:48:49 +0000

Noted.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, September 5, 2020 7:59 PM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Refund issue #6484511632
Importance: High

External email sender, please take precaution.
Hi Malik,

Please find the bank details of order #6484511632

Account holder's name: Alaa Ibrahim Abdel Jabbar Abdel Ati
The bank's name: Al Rajhi Bank
Branch name: Alzahrat - 53700
Account number: 537608010452268
IBAN: SA2880000537608010452268
Account type: current

Regards,
Fauzan

________________________________
From: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 5 September, 2020 21:14:17
Subject: RE: Refund issue #6484511632

Hi Fauzan,

Please get bank details.

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, September 5, 2020 2:50 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund issue #6484511632
Importance: High

External email sender, please take precaution.
Hi Malik,

Please update us in below case, customer is chasing us, also the case in pending since long time.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 4 September, 2020 21:41:36
Subject: Refund issue #6484511632

Hi Malik,

With reference to order #6484511632

We have already shared the account details of the customer, but customer is claiming that he still not received the amount.
Could you please check and update us with the refund status.

Regards,
Fauzan

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