Subject: Re: Refund issue #6484511632
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 5 Sep 2020 08:58:43 -0700 (MST)

Hi Malik, 

Please find the bank details of order # 6484511632 

Account holder's name: Alaa Ibrahim Abdel Jabbar Abdel Ati 
The bank's name: Al Rajhi Bank 
Branch name: Alzahrat - 53700 
Account number: 537608010452268 
IBAN: SA2880000537608010452268 
Account type: current 

Regards, 
Fauzan 

From: "Malik Ismail" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 5 September, 2020 21:14:17 
Subject: RE: Refund issue #6484511632 

Hi Fauzan, 

Please get bank details. 

Regards, 

Malik 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Saturday, September 5, 2020 2:50 PM 
To: Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Refund issue #6484511632 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

Please update us in below case, customer is chasing us, also the case in pending since long time. 

Thank you for your help. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 4 September, 2020 21:41:36 
Subject: Refund issue #6484511632 

Hi Malik, 

With reference to order # 6484511632 

We have already shared the account details of the customer, but customer is claiming that he still not received the amount. 

Could you please check and update us with the refund status. 

Regards, 

Fauzan 

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