Subject: Refund approval.
From: Mohammad Shafeeque <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 5 Sep 2020 04:42:18 -0700 (MST)

Hi Team 

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1450762 

Order Date : 20 NOV 2019 

Order ID: 6452481992 

Tracking ID :645248199223999991 

Total Price :91.91 SAR 
Store Code; Max60205 
Issue Description : The Customer placed C&C order for 5 items the order on 20/011/2019 , and till now he received only 1 item and the rest of the items are still ready to shipped , ​ 

Case history : The customer reached out to us on 02/09/2020 and . 

Customer's history : the customer is with us since 11/20/19 and this is his 3rd order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
Shafeeque