Subject: Re: Late delivery // 8391302550 // FP07081000419
From: olm kuwait <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Midhun Madhu <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>, Escalations Dxbteam <[email-masked]>, Reddy Prasad <[email-masked]>
Date: Sat, 5 Sep 2020 11:22:24 +0000

Dear team,

The below mentioned order mobile number is incorrect.

Kindly provide us the correct order no to process the delivery.

Thanks with regards
Azmath

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________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, September 5, 2020 2:14:17 PM
To: olm kuwait <[email-masked]>; Midhun Madhu <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shivani Rani <[email-masked]>; ecom cpkuwait <[email-masked]>; ecom cskuwait <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late delivery // 8391302550 // FP07081000419

External email sender, please take precaution.

Hi Team

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Shivani Rani" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Monday, August 31, 2020 4:28:47 PM
Subject: Late delivery // 8391302550 // FP07081000419

Hi Team,

Ticket ID: 1349227
Problem Statement: Late delivery
Order Date : Jul 7, 2020
Order ID: 8391302550
Tracking ID: FP07081000419
Assistance Required: Need urgent delivery

Issue Description: The order was shipped on Jul 8, 2020 but still not delivered to customer.

We have already escalated to the courier team but did not receive any response from their end.

Please check and advice.

Thank you for your help!

Regards,
Shivani

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