Subject: RE: Late shipping 6483631694
From: Maxwhryd Ecom <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 5 Sep 2020 08:00:35 +0000

Dear Team ,

Below said Order we shipped and handed over to SAMSA team at 21-April-2019…

Thanks
Esaf

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, September 04, 2020 10:16 AM
To: ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Abdulaziz Ahmed, Hasan. Ghilan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late shipping 6483631694

External email sender, please take precaution.
Hi Team,

Kindly look into the following case and do the needful.
Please cancel the shipment if it is not going to be shipped.
the issue has been pending since long time and the customer is chasing us.

Regards
Shakeeb

________________________________
From: "Abdulaziz Ahmed, Hasan. Ghilan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 29 August, 2020 18:24:55
Subject: Late shipping

Hi Team,

Problem Statement: Late Shipping
Order Date : 18 Apr 2020
Order ID: 6483631694
Tracking ID: 648363169422999991
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on 18 Apr 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.

Regards,
Abdulaziz Ghilan

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