Subject: Re: Refund approval Order ID: 8376855923
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 4 Sep 2020 22:39:20 -0700 (MST)

Hi Team, 

Any updates? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 18 August, 2020 18:53:06 
Subject: Refund approval Order ID: 8376855923 

Hi Team 

Problem Statement : Refund approval 

Order Date : Apr 10, 2020 
Order ID: [ callto:8380706406 | 8376855923 ] 
Tracking ID :FP04210010007 
Total Price : 31.56 

Issue Description : The Customer placed the order on Apr 10, 2020 , The customer says that she does not want the refund in her my credit and wants it as cash to her bank account . 

Case history : The customer reached out to us on 15 th of Aug . 

Customer's history : the customer is with us since 4 /10/2020 and this is her first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb